Cleo

The digital companion of all people living with Multiple Sclerosis.

Cleo

The digital companion of all people living with Multiple Sclerosis.

Cleo

The digital companion of all people living with Multiple Sclerosis.

Core Team

1 full time product designer
1 part time designer (me!)
1 User researcher
2 products owners/managers
4 Developers

Tools & Timeline

Figma, Adobe Suite


Mar. 2019 - Nov. 2022

Core Team

1 full time product designer
1 part time designer (me!)
1 User researcher
2 products owners/managers
4 Developers

Tools & Timeline

Figma, Adobe Suite

Mar. 2019 - Nov. 2022

Core Team

1 full time product designer
1 part time designer (me!)
1 User researcher
2 products owners/managers
4 Developers

Tools & Timeline

Figma, Adobe Suite


Mar. 2019 - Nov. 2022

Context

Cleo is an app created by Biogen Digital Health aiming to be a digital companion for people living with Multiple Sclerosis (a potentially disabling disease of the brain and spinal cord). The app had already been available for 2 years when I started working on it. Therefore, we were focused on improving it and adding new features.

Context

Cleo is an app created by Biogen Digital Health aiming to be a digital companion for people living with Multiple Sclerosis (a potentially disabling disease of the brain and spinal cord). The app had already been available for 2 years when I started working on it. Therefore, we were focused on improving it and adding new features.

Context

Cleo is an app created by Biogen Digital Health aiming to be a digital companion for people living with Multiple Sclerosis (a potentially disabling disease of the brain and spinal cord). The app had already been available for 2 years when I started working on it. Therefore, we were focused on improving it and adding new features.

Objectives

My main missions as Product Designer were severals:

My main missions as Product Designer were severals:

Working on new flows and improving existing features

Working on new flows and improving existing features

Design high quality interfaces and guidelines for the development team

Design high quality interfaces and guidelines for the development team

Create and manage the design system

Create and manage the design system

Create interactives prototypes for user testing

Create interactives prototypes for user testing

Create visuals, illustrations and motion design assets

Create visuals, illustrations and motion design assets

Released Product Main Tour

Cleo provide tools to better live with the disease: Useful information, a journal to track symptoms, and various programs (sport, mindfulness, nutrition…)

On the home page, personalized content are displayed.

“Your journey” are shortcuts to useful content.

"How is your day ?" makes you fill your daily trackers quickly.

On the home page, personalized content are displayed.

“Your journey” are shortcuts to useful content.

"How is your day ?" makes you fill your daily trackers quickly.

On the home page, personalized content are displayed.

“Your journey” are shortcuts to useful content.

"How is your day ?" makes you fill your daily trackers quickly.

With the Explore section, access ressources about the disease written by experts.

There is several types of content, such as articles, quizzes and video testimonials.

With the Explore section, access ressources about the disease written by experts.

There is several types of content, such as articles, quizzes and video testimonials.

With the Explore section, access ressources about the disease written by experts.

There is several types of content, such as articles, quizzes and video testimonials.

The Journal section gathers everything related to reminders and daily trackers.

Multiple sclerosis can involve numerous treatments. Cleo helps you not to forget them.

Track the evolution of your symptoms over time.

The Journal section gathers everything related to reminders and daily trackers.

Multiple sclerosis can involve numerous treatments. Cleo helps you not to forget them.

Track the evolution of your symptoms over time.

The Journal section gathers everything related to reminders and daily trackers.

Multiple sclerosis can involve numerous treatments. Cleo helps you not to forget them.

Track the evolution of your symptoms over time.

Access various programs developed by health professionals.

Programs are focusing on wellness (sport, nutrition, brain games...).

Access various programs developed by health professionals.

Programs are focusing on wellness (sport, nutrition, brain games...).

Access various programs developed by health professionals.

Programs are focusing on wellness (sport, nutrition, brain games...).

Focus on: "Audio Reader"

User feedback made us to rethink the reading experience of the articles. For some of them, holding a phone can be difficult (they often prefer to place it on table to use them). As a result, I worked on an audio player to address this issue.

User feedback made us to rethink the reading experience of the articles. For some of them, holding a phone can be difficult (they often prefer to place it on table to use them). As a result, I worked on an audio player to address this issue.

“Articles are interesting but it is hard for me to read them. It is exhausting for me to hold my phone for a long period of time.”

User

“Articles are interesting but it is hard for me to read them. It is exhausting for me to hold my phone for a long period of time.”

User

Focus on: "Appointements" Flow

With the aim of bringing together everything related to users' health in one place, I worked on a medical appointment feature designed for people living with the disease. It is also possible to create contact cards to save time.

Focus on: "Appointements" Flow

With the aim of bringing together everything related to users' health in one place, I worked on a medical appointment feature designed for people living with the disease. It is also possible to create contact cards to save time.

Focus on: "Appointements" Flow

With the aim of bringing together everything related to users' health in one place, I worked on a medical appointment feature designed for people living with the disease. It is also possible to create contact cards to save time.

Illustrations

I worked on the visual assets, initially by taking over the existing style:

Illustrations

I worked on the visual assets, initially by taking over the existing style:

Illustrations

I worked on the visual assets, initially by taking over the existing style:

We later decided to update them for a more playful and joyful approach in order to fit feedbacks from user tests and to represent less human figures.

Overall, I did approximatively 100 illustrations for Cleo. Discover more of them in "Visual Work" project page.

We later decided to update them for a more playful and joyful approach in order to fit feedbacks from user tests and to represent less human figures.

Overall, I did approximatively 100 illustrations for Cleo. Discover more of them in "Visual Work" project page.

We later decided to update them for a more playful and joyful approach in order to fit feedbacks from user tests and to represent less human figures.

Overall, I did approximatively 100 illustrations for Cleo. Discover more of them in "Visual Work" project page.

✦ © Raphaël Duclos 2023 ✦